Telefónica's Global Human Rights Policy sets out Telefónica's commitment to respecting and promoting human rights, including freedom of expression, privacy and non-discrimination, amongst others. It serves as a starting point for addressing any potential adverse impacts that may be linked to the respect for human rights throughout Telefónica's value chain, including suppliers, business partners, employees and customers.

This policy is aligned with the UN Guiding Principles on Business and Human Rights the Organisation for Economic Co-operation and Development (OECD) Guidelines for Multinational Enterprises, and the various international conventions and commitments in force relating to human rights, and has been approved by the Board of Directors.

Telefónica's Global Human Rights Policy serves as a key starting point for the promoting and protecting human rights across our operations and supply chain. We believe that respect for human rights is not only a moral obligation but also a strategic priority.

As part of Telefónica's commitment, we have developed a corporate sustainability due diligence process to help us identify, prevent, mitigate and remedy potential and actual adverse impacts throughout the company's value chain.

We also have mechanisms in place to address concerns for individuals or groups who believe that our operations or those of our partners may have adversely affected their human rights.

We offer the Responsible Business Queries Channel for all our stakeholders to report issues related to our Business Principles, Policies, and Regulations. This channel is public and accessible 24/7. All communications are treated with confidentiality, respect, and thoroughness, as per our guiding regulations.

Additionally, there's a Whistleblowing Channel for the Telefónica Group to report possible irregularities, or acts contrary to the law, with all communications handled respectfully, confidentially, and justifiably, ensuring rights are upheld during resolution and corrective measures. Implementation and monitoring of Telefónica's Global Human Rights Policy

Transparency and accountability are central to our commitment to human rights. That is why we regularly publish information about our human rights initiatives.

To ensure compliance with Telefónica's Global Human Rights Policy, the Internal Audit Department may carry out as many analyses and verifications as it deems appropriate to verify the correct application of the aspects contained in this standard.

In summary, Telefónica's Global Human Rights Policy ratifies our commitment to upholding human rights. It sets a high standard for other companies to follow and shows that business can be a force for good in promoting and protecting human rights.